Before the next deposit

Set Your Limits Inside Your Casino Unlimited Account

Casino Unlimited is for players aged 18+, and every account carries deposit limits, loss limits, session reminders, a cooling-off period and self-exclusion.

Set a deposit limit

MGA licensedLicensed by the Malta Gaming Authority since 2018 (MGA/B2C/073/2018)

Reading the basics

Where Play Stops Being Fun and Help Steps In

Plain answers on age, licence, the national register and who picks up the phone.

Minimum age18+

RegulatorMalta Gaming Authority, MGA/B2C/073/2018

National registerBetStop

Helpline1800 858 858

Limit questions[email protected]

Inside your account

You Choose the Ceiling, Not the Losing Streak

Five settings already in your account, and the moment each one earns its place.

Spending feels heavy

A deposit limit caps what reaches your balance in a set stretch of time. Choose it before you sit down, while your head is clear rather than after a rough run.

Money you accept losing

This one caps what a session can cost you, so the total stays inside a figure you picked calmly. Switch it on whenever losing more would disturb your week.

Can the screen remind me?

A reminder nudges you at intervals you choose, so hours do not slide past unnoticed. Turn it on if past sessions have run long past the point you planned to stop.

A pause, not a goodbye

A cooling-off period parks your account for a while, giving you room to think without a decision you cannot undo. Use it when you notice yourself playing to catch up.

When a pause is not enough

Self-exclusion locks you out of Casino Unlimited for the span you select, so the choice is already made next time you feel tempted. Reach for it if pausing failed you before.

Four short steps

A Ceiling in Place Before the Next Spin?

That a limit ties you to a figure for good and cannot be leaned back open within a session.

Finding the control panel

Open your profile from the lobby and look for the responsible gambling section, where every limit tool lives in one place.

Where the numbers live

Inside that screen you will see each option listed with its current setting, so check the figures already there before changing anything.

Picking your ceiling

Decide whether you want to cap deposits, cap losses or simply have the game clock nudge you, then set the figure you can lose quietly.

Confirming the change

Approve the change and check that it now shows as active, so you know the ceiling is working before you deposit again.

Clarity on When to Step Away

Noticing these signs early keeps a difficult stretch from becoming a debt. A limit set inside your account, or a short pause, is the first step and it works best before the next deposit.

Read through these and see which ones sound like your own week.

Chasing losses with another deposit
Hiding your play from family
Spending money meant for bills
Playing longer than you planned
Feeling restless when you cannot play
Borrowing to keep the session going
Playing to fix a bad mood

When It Feels Heavy

Support That Costs You Nothing

This block settles who in Australia answers free, day or night.

National Gambling Helpline

Counsellors answer free of charge at any hour of any day, by phone, chat or email, for players and for relatives. Self-help tools and a directory of nearby services sit on the same line. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Meetings run across Australia where people who gamble, and their families, sit together and share what has worked. Search the group list to find a meeting near you. gaaustralia.org.au

National Debt Helpline

Financial counsellors help untangle gambling debt free of charge, Monday to Friday from 9:30 to 16:30, for players and for the people carrying it with them. ndh.org.au

Know How a Pause Differs From a Stop

Take a Few Days. A short pause closes play for hours or days, and you start it yourself from the account in a few clicks. Logging in during the pause shows a reminder rather than the games. Nothing is lost.

Long Self-Exclusion. Self-exclusion in your account shuts access for a long stretch and cannot be lifted early, however you feel next week. You set it from the settings screen and confirmation follows on screen. Marketing stops with it.

Join BetStop. BetStop is the national register run by the Australian Government through ACMA, and it lasts at least three months, up to a lifetime. You apply there for about five minutes online and may nominate someone to support you. betstop.gov.au

Keep the Account Away From Anyone Under 18

Photo ID Before the First Payout. Registration on Casino Unlimited takes adults only, and the legal age here is 18+. A photo ID, a proof of address and a payment card image are checked before the first withdrawal leaves the account.

Blocking Software on Shared Devices. Software that filters gambling sites on a shared computer or phone keeps the account out of reach while you are away. Install one on any device a younger person in the house can pick up.

Where can relatives find support? A calm conversation without blame often opens more than a lecture, and the National Gambling Helpline on 1800 858 858 takes calls around the clock. Relatives can talk to a counsellor too, free of charge.

Before You Decide

What You Might Be Wondering Now

Worth reading at the moment you are weighing up a limit, a pause or a full stop.

Will self-exclusion here also block me at other casinos?+

Your exclusion inside Casino Unlimited closes your account with us alone and does not follow you elsewhere. To be blocked across licensed Australian wagering providers, put yourself on BetStop, the national register run by the Australian Government through ACMA. BetStop is where a market-wide stop is made, not in your account here.

Can I end my self-exclusion before the period runs out?+

No. The exclusion holds for the whole period you chose, from the shortest option upwards, and it is not lifted early. BetStop works the same way: it lasts at least 3 months and cannot be shortened. If you later want to come back before a BetStop period ends, that takes a statutory declaration after seeing a counsellor or GP.

Can I set a deposit limit from my phone?+

Yes. The mobile version of your account carries the same limits screen as the desktop one, in your profile settings. Choose the amount you are comfortable with before you play, confirm it, then check that the new figure appears on screen. Session reminders and loss limits sit in the same place.

How do I shut my account down completely?+

Write to [email protected] from your registered email address and ask for the account to be closed. Our team replies around the clock, and closing removes your access for good rather than for a set period. If gambling has become heavier than you want, mention that too so we can point you to support.

What does a cooling-off period change, and when can I play again?+

A cooling-off period locks you out of play, deposits and bonuses for the stretch you picked, while your account and balance stay where they are. When it ends, access returns by itself and you can play again if you choose. There is nothing to switch back on, and your limits remain as you left them.

Where do I change a limit I set earlier?+

The same limits screen in your account holds every figure you have chosen, with the option to adjust each one. A limit set before play is there to hold, so treat any rise as something to consider calmly rather than mid-session. Lowering a figure takes effect at once; raising needs a cooling-off day when you drop a limit.